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Transport Masters USA Auto Transport Privacy Policy

Transport Masters USA Auto Transport (“Transport Masters USA”) understands that your privacy is important to you and to us. As part of the normal operation of Transport Masters USA services, we collect and, in some cases, disclose information about you to third parties. This privacy policy (“Privacy Policy”) shows you what information we gather from you and how we protect it. By using this website and the content contained therein (“Site”) and our services, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this Site, and any additional terms that may apply when you access particular services or materials on certain areas of this Site. “We,” “our” means Transport Masters USA and its affiliates. “You,” “your,” visitor,” or “user” means the individual accessing this site and our services. This Privacy Policy is incorporated into and subject to the terms of the Transport Masters USA Site Terms of Use.

Minors

This Site is not directed towards children. If you are a minor (under the age of 18), you can use this service only with the consent of your parents or legal guardians. If you are a minor, please do not submit any personal information to this Site. IF YOU ARE 13 YEARS OR YOUNGER, PLEASE DO NOT USE THIS SITE OR ANY OF ITS SERVICES FOR ANY PURPOSE AT ANY TIME. This Site is not intended for any children under the age of 13.

SMS & MMS Opt-In Opt-Out Policy

Opt-In & Opting Out of SMS & MMS Communications


We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances. We 100% DO NOT SELL OR SHARE ANY PRIVATE INFOMATION YOU TRUST US WITH.

At Transport Masters USA, we value your privacy and strive to ensure that our communications are helpful and relevant. If you no longer wish to receive SMS or MMS messages from us, you have the option to Opt-in and opt-out at any time.

How to Opt-In:

Request a Quote: When you request a quote or interact with us via our website, you may be prompted to opt-in to receive SMS or MMS communications. Simply follow the prompts and clicking by CHECKBOX and agree to the terms to begin receiving our messages.

Reply YES: If you've previously interacted with us and want to start receiving SMS or MMS messages, simply reply "YES" to any message we've sent you. This will add you to our messaging list.

Opting Out of SMS & MMS Communications


Reply STOP: You can opt-out of receiving future SMS or MMS messages by replying "STOP" to any message you receive from us. Upon receiving your STOP request, we will remove you from our messaging list and you will no longer receive SMS or MMS messages from Transport Masters USA.

Reply HELP: If you need assistance or have questions about our SMS/MMS messaging, you can reply "HELP" to any of our messages for more information.

Contact Us Directly: You may also opt-out by contacting our customer service team directly at 877-724-7750 or via email at webmaster@transportmasters.net. Please include your phone number and indicate that you wish to opt-out of SMS/MMS communications.

Important Notes:

After you opt-out, you may receive a confirmation message confirming that you have been successfully removed from our messaging list.

Opting out of SMS/MMS communications will not affect other forms of communication you may have opted in to receive from Transport Masters USA, such as email or direct mail.

Message and data rates may apply to both the opt-out message and any confirmation messages you receive. Please contact your mobile carrier for more information.

Changes to This Policy:

Transport Masters USA reserves the right to modify this SMS & MMS Opt-Out Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

Types of data we collect

Your Personal Information

Personal Data is data that identifies you as an individual or relate to an identifiable individual such as your name, address, email address or other information you provide to us when booking our services.

Your Usage of Our Site

We automatically track certain information about you based upon your use of our Site. We use this information to conduct internal research on our users’ demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregate (anonymized) basis. This information may include the URL that you just came from, which URL you next go to, what browser you are using, and your IP address, among other things.

Your Posts

If you choose to post messages on our Site, we will collect such information about you as you may choose to disclose pursuant to your activities on the Site.

Your Correspondence

If you send us e-mails, letters or other personal correspondence, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Your Payment Information

If you establish a credit account with us or purchase any of our services, we collect your payment information and some additional information, including billing address, credit card number, and credit card expiration date.

Log Information

We also collect log information when you use our Site. That information includes, among other things:

Cookies

In addition, we use Cookies on certain pages of our Site. A Cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Cookies can be used to track a user’s steps or automatically generate a user’s password. Some features of our Site may only be available through the use of a Cookie. Among other things, cookies allow you to enter your password less frequently during a session. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our Site. Most, but not all, cookies are automatically deleted at the end of a session. You may decline our cookies if your browser permits, although your use of the Site may then be restricted (as noted above).

How We Use Cookies

Like most providers of online services, Transport Masters USA uses cookies for a number of reasons, like protecting your data and account, helping us see which features are most popular, counting visitors to a page, improving our users’ experience, keeping our services secure, and just generally providing you with a better, more intuitive, and satisfying experience. The cookies we use generally fall into one of the following categories.

Category of Cookies Why we use these cookies
Preferences We use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your language preferences.
Security We use these cookies to help identify and prevent security risks. For example, we may use these cookies to store your session information to prevent others from changing your password without your username and password.
Performance We use these cookies to collect information about how you interact with our services and to help us improve them. For example, we may use these cookies to determine if you have interacted with a certain page.
Analytics We use these cookies to help us improve our services. For example, we can use these cookies to learn more about which features are the most popular with our users and which ones might need some tweaks.
Advertising We use these cookies to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the efficiency of our advertising campaigns, both on our services and on other Sites or mobile apps.

Your Choices

Your browser or device may allow you to block or otherwise limit the use of cookies. But cookies are an important part of how our services work, so removing, rejecting, or limiting the use of them could affect the availability and functionality of our services.

Browser Cookies

Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. For more information about how to manage browser cookies, please follow the instructions provided by your browser.

Mobile Device Identifiers

Your mobile operating system may let you opt-out from having certain device identifiers used for interest-based advertising. You should refer to the instructions provided by your mobile device’s manufacturer; this information is typically available under the “settings” function of your mobile device. If your mobile device offers an uninstall process, you can always stop us from collecting information through the app by uninstalling our app.

What do we do with your Information

To provide services to you

The data Transport Masters USA owns is our internal information and information related to our business customers. Transport Masters USA uses this data only for normal operating procedures and will not sell or publicly release this information. If you do not provide the data that we request, or prohibit us from collecting such data, we may not be able to provide the requested services.

Administrative Notices

We use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the Site. If you do not wish to receive these communications, you may opt out of receiving these notices by emailing Transport Masters USA at privacy@Transport Masters.net.

Billing and Support

If you open a credit account with our Site, we use your address and billing information to bill you and provide associated support.

Dispute Resolution

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, troubleshoot problems, and enforce our Site Terms of Use.

Our Disclosure to Third Parties

We value privacy and use practices that are consistent with standards in our industry to protect your privacy. We do not sell or rent any personally identifiable information about you to any third party. The following describes some of the ways that your personally identifiable information may be disclosed:

Law Enforcement

We may disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Advertisers

We may disclose aggregate information about our users to advertisers and for other marketing and promotional purposes. However, we do not disclose any personally identifying information to any of these entities.

No Spam

Transport Masters USA and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Transport Masters USA user to your mail list (e-mail or physical mail) without their express consent after adequate disclosure.

Disclosures You Make to Third Parties

Transport Masters USA is not responsible for the privacy policies of third parties or other Sites, even if they are linked to our Site. Transport Masters USA includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents. Please make sure you read their privacy policy before using those sites when you leave our Site.

International transfer of Personal Data

Transport Masters USA is not responsible for the privacy policies of third parties or other Sites, even if they are linked to our Site. Transport Masters USA includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents. Please make sure you read their privacy policy before using those sites when you leave our Site.

How We Protect Your Personal Information

When Transport Masters USA is creating, maintaining, using or disseminating personal information we will take reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal data. Transport Masters USA cannot and does not guarantee absolute protection, and assumes no liability for any disclosure or loss of data in any case, especially due to transmission errors, unauthorized or bad actions of third parties such as hackers, or through no fault of ours. We cannot guarantee or promise that your personally identifiable information or private communications will remain private. For example, hackers or third parties may unlawfully intercept or access transmissions or private communications on our Site.

What You Can Do About Your Personal Information

Your Rights

You have certain rights relating to your personal data, subject to local data protection laws. Depending on the applicable laws and, in particular, if you are located in the EEA, these rights may include:

If you are a resident of California, under the age of 18 and have registered for an account with us, you may ask us to remove content or information that you have posted to our Sites. Please note that your request does not ensure complete or comprehensive removal of the content or information, because, for example, some of your content may have been reposted by another visitor to our Sites. At any time you may submit a written request inquiring about what personal information we have collected about you in order to: (i) edit such information; or (ii) request its deletion. We will timely respond to any such requests and use all commercially practicable efforts to comply with your demands, unless not legally or otherwise permissible. Inquiries and requests can be provided to privacy@Transport Masters.net.

Governing Law

This Privacy Policy shall be governed by the laws of the State of New York without regard to its conflict of laws principles.

Changes to Privacy Policy

Transport Masters USA reserves the exclusive right to make changes, modifications, alterations and/or additions to this Privacy Policy at any time. Any such changes will be effective when posted.

Our Trusted Partners

FAQs

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle shipping process.

What is the cost of shipping a car?

The cost of shipping a car depends on a range of factors and market trends going on at the time. The factors that together decide the shipping cost of a car include the size and weight of the vehicle, the condition of the car, transport type, and lastly, the shipping distance.

Do you offer insurance coverage during the relocation process?

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How do I track my vehicle online?

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At what time should I expect my vehicle to be delivered?

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Am I allowed to keep personal items in my car during relocation?

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Do I have to pay in advance?

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View all frequently asked questions

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