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FAQs
Frequently Asked Questions
Get answers to some of the most commonly asked questions about the vehicle shipping process.
The cost of shipping a car depends on a range of factors and market trends going on at the time. The factors that together decide the shipping cost of a car include the size and weight of the vehicle, the condition of the car, transport type, and lastly, the shipping distance.
Yes. By booking Transport Masters USA, you never have to worry about any damages being caused to your car as we offer complete insurance coverage. It is included in our price quote and there are no additional charges.
Transport Masters USA offers a live tracking feature for you to know about your vehicle during the relocation process. It will keep you informed about the current location of your vehicle.
When you book with us, our specialists and drivers will provide you with an estimated delivery time for your vehicle. The exact time depends on the shipping distance and route. However, we pride ourselves on punctuality, and our drivers always aim to deliver your vehicle ahead of schedule. This commitment ensures a smooth and timely experience for you. Rest assured, we prioritize delivering your vehicle as quickly and safely as possible.
Yes, you can keep personal items in your car, but there is a 100 lbs limit for safety and logistical reasons. All items must be securely packed in a suitcase or box to ensure they stay safe during transport. If you intend to carry more than this limit, please inform us ahead of time to avoid last-minute complications. Proper communication helps us ensure everything is handled smoothly. For more details or to discuss your specific needs, feel free to contact us today!
No, we don’t require any advance payment because we are the best auto transport company. The final payment is only due when we deliver your vehicle safely to your preferred location. Simply get a price quote from us and have the final payment ready when delivery is made. For more information or to get started, contact us today!
Absolutely! At Transport Masters USA, we understand that plans can sometimes be fluid. Therefore, we provide the convenience of scheduling your services using just the city and state or zip code. This allows us to establish the initial route for shipping your car. If you decide to avail of our door-to-door delivery service, we will need the specific pick-up and drop-off addresses before finalizing your order. This process offers you the flexibility you need while enabling us to ensure that we can deliver your vehicle as precisely as possible to your desired location.